<?xml version="1.0" encoding="UTF-8"?>
<rss version="2.0"
	xmlns:content="http://purl.org/rss/1.0/modules/content/"
	xmlns:wfw="http://wellformedweb.org/CommentAPI/"
	xmlns:dc="http://purl.org/dc/elements/1.1/"
	xmlns:atom="http://www.w3.org/2005/Atom"
	xmlns:sy="http://purl.org/rss/1.0/modules/syndication/"
	xmlns:slash="http://purl.org/rss/1.0/modules/slash/"
	>

<channel>
	<title>Creating What Mattersstrategy</title>
	<atom:link href="http://creatingwhatmatters.co.nz/tag/strategy/feed/" rel="self" type="application/rss+xml" />
	<link>http://creatingwhatmatters.co.nz</link>
	<description></description>
	<lastBuildDate>Tue, 31 Jan 2012 04:16:04 +0000</lastBuildDate>
	<language>en</language>
	<sy:updatePeriod>hourly</sy:updatePeriod>
	<sy:updateFrequency>1</sy:updateFrequency>
	<generator>http://wordpress.org/?v=3.0.3</generator>
		<item>
		<title>Eco friendly and profitable</title>
		<link>http://creatingwhatmatters.co.nz/articles/sustainable-business/eco-friendly-and-profitable/</link>
		<comments>http://creatingwhatmatters.co.nz/articles/sustainable-business/eco-friendly-and-profitable/#comments</comments>
		<pubDate>Mon, 23 Jan 2012 01:35:30 +0000</pubDate>
		<dc:creator>Bridget Marsh</dc:creator>
				<category><![CDATA[Marketing]]></category>
		<category><![CDATA[Sustainable Business]]></category>
		<category><![CDATA[eco friednly]]></category>
		<category><![CDATA[ideal customer]]></category>
		<category><![CDATA[local]]></category>
		<category><![CDATA[profitable]]></category>
		<category><![CDATA[resilient]]></category>
		<category><![CDATA[strategy]]></category>
		<category><![CDATA[values]]></category>

		<guid isPermaLink="false">http://creatingwhatmatters.co.nz/?p=1235</guid>
		<description><![CDATA[This month I’ve looked at an inspiring local business developed over 14 years that is profitable, employs a number of local people – and operates on eco friendly principles.  Jill Main New Zealand designs and makes beautiful quality products for our homes and our bodies.  I wanted to discover how being an eco-friendly producer affected her business so I asked Jill ....]]></description>
			<content:encoded><![CDATA[<div><span style="font-family: 'Times New Roman'; font-size: small;">

<p><br class="spacer_" /></p>

</span>

<p><span style="font-family: 'Times New Roman'; font-size: small;"> </span></p></div>
<h2>Eco-friendly and Profitable<!--?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /--></h2>
<div><span style="font-family: 'Times New Roman'; font-size: small;">

<p><br class="spacer_" /></p>

</span>

<p><span style="font-family: 'Times New Roman'; font-size: small;"> </span></p></div>

<p class="MsoNormal" style="margin: 0cm 0cm 0pt;">This month I’ve looked at an inspiring local business developed over 14 years that is profitable, employs a number of local people – and operates on eco friendly principles.  Jill Main New Zealand designs and makes beautiful quality products for our homes and ourbodies.  I wanted to discover how being an eco-friendly producer affected her business so I asked Jill &#8230;<span style="color: #4f271c; mso-fareast-font-family: &quot;Times New Roman&quot;; mso-fareast-language: EN-NZ;"><span style="font-family: Calibri;"><span style="font-size: small;">.</span></span></span></p>

<p class="MsoNormal" style="margin: 0cm 0cm 0pt;"><span style="color: #4f271c; mso-fareast-font-family: &quot;Times New Roman&quot;; mso-fareast-language: EN-NZ;"><span style="font-family: Calibri;"><span style="font-size: small;"><br />
</span></span></span></p>

<p>B.  You are proud to be an eco friendly producer.  Can you tell me <span style="color: #4f271c;">what you mean by that? </span></p>

<div><span style="color: #4f271c;">Jill. <span style="color: #808000;"> <span style="color: #800080;">We’re proud to </span></span></span><span style="color: #4f271c;"><span style="color: red; mso-fareast-font-family: &quot;Times New Roman&quot;; mso-fareast-language: EN-NZ;"><span style="font-size: small;"><span style="color: #800080;">produce product that creates a sense of wealth/value for the end receiver.  It’s likely to be used until it’s totally thread bare (I’ve often seen our bags in this state still being used by their loving owners!) or passed to a loved one</span></span><span style="font-size: small;"><span style="color: #800080;"> before at worse it ends on Trademe! I’m particularly<br />
 aware and sickened by the general publics lack of value of “things” these days with the advent of cheap imports and ever lowering standards of<br />
 quality creating a disposable mentality.</span><span style="mso-fareast-font-family: &quot;Times New Roman&quot;; mso-fareast-language: EN-NZ;"></span></span><span style="font-family: 'Times New Roman'; color: #000000; font-size: small;"><br />
</span><span style="font-family: Calibri; font-size: small;"><span style="font-family: 'Times New Roman'; color: #000000;">

<p><br class="spacer_" /></p>

</span></span></span></span>

<p style="color: #4f271c;"><span style="font-family: Calibri;"><span style="font-size: small;"><span style="font-family: 'Times New Roman'; color: #000000;">. </span><span style="mso-spacerun: yes;"> </span>Value = quality at Jill Main.<span style="mso-spacerun: yes;"> </span></span></span></p>

<p style="color: #4f271c;"><span style="font-family: Calibri;"><span style="font-size: small;"><span style="mso-spacerun: yes;"> </span></span></span><span style="font-family: Calibri; font-size: small;">B.  What do you do on a practical level that supports this your personal and business commitment to an ecofriendly footprint?</span></p>

<ul style="margin-top: 0cm;" type="disc">
	<li class="MsoNormal" style="margin: 0cm 0cm 0pt; color: #4f271c; mso-list: l1 level1 lfo1;"><span style="font-family: Calibri;"><span style="mso-fareast-font-family: &quot;Times New Roman&quot;; mso-fareast-language: EN-NZ;"> </span></span></li>
	<li><span style="color: #800080; font-size: small;">Jill    Practically, we buy as many raw</span><br style="color: #800080; font-size: small;" /><span style="color: #800080; font-size: small;"> materials as possible from local suppliers (this isn’t easy as more and</span><br style="color: #800080; font-size: small;" /><span style="color: #800080; font-size: small;"> more manufacturers are going offshore). We rarely if ever discard any raw</span><br style="color: #800080; font-size: small;" /><span style="color: #800080; font-size: small;"> materials or seconds etc. There is always some use found. Even our</span><br style="color: #800080; font-size: small;" /><span style="color: #800080; font-size: small;"> smallest fabric swatches are donated to schools.</span>
<ul style="margin-top: 0cm;" type="disc"><p style="color: #4f271c;"><span style="font-size: small;"><span style="color: #800080;"><br />
 </span></span></p></ul>
</li>
	<li><span style="color: #800080; font-size: small;">Every bit of paper is recycled within the business – using both</span><br style="color: #800080; font-size: small;" /><span style="color: #800080; font-size: small;"> sides of paper where printing is needed. Between a staff of seven we’re</span><br style="color: #800080; font-size: small;" /><span style="color: #800080; font-size: small;"> lucky to put out ½ to 1 rubbish sack per week and less than 1 blue bin of</span><br style="color: #800080; font-size: small;" /><span style="color: #800080; font-size: small;"> recyclables every 2 weeks. We’re very aware of our power useage and if</span><br style="color: #800080; font-size: small;" /><span style="color: #800080; font-size: small;"> offices aren’t in use, doors are closed to retain heat in smaller areas</span><br style="color: #800080; font-size: small;" /><span style="color: #800080; font-size: small;"> and lights are turned off in those spaces.</span>
<ul style="margin-top: 0cm;" type="disc"><p style="color: #4f271c;"><span style="font-size: small;"><span style="color: #800080;"><br />
 </span></span></p></ul>
</li>
	<li><span style="color: #800080; font-size: small;">We use recycled boxes for our dispatch of product – for many years</span><br style="color: #800080; font-size: small;" /><span style="color: #800080; font-size: small;"> I used to scoot around filling my car from the bins behind the 4 Square,</span><br style="color: #800080; font-size: small;" /><span style="color: #800080; font-size: small;"> chemists and when the shops were putting out their old boxes – I haven’t</span><br style="color: #800080; font-size: small;" /><span style="color: #800080; font-size: small;"> done that for a while but now remembering that I’m thinking perhaps I</span><br style="color: #800080; font-size: small;" /><span style="color: #800080; font-size: small;"> should do it again – nothing like finding a good solid clean box for</span><br style="color: #800080; font-size: small;" /><span style="color: #800080; font-size: small;"> free!!!</span>
<ul style="margin-top: 0cm;" type="disc"><p style="color: #4f271c;"><span style="font-size: small;"><span style="color: #800080;"><br />
 </span></span></p></ul>
</li>
	<li><span style="color: #800080; font-size: small;">For a number of years now we have reduced the packaging of our</span><br style="color: #800080; font-size: small;" /><span style="color: #800080; font-size: small;"> products and when we have used packaging it’s been either from recycled</span><br style="color: #800080; font-size: small;" /><span style="color: #800080; font-size: small;"> card/paper or we have made the packaging (never from plastic!) desirable</span><br style="color: #800080; font-size: small;" /><span style="color: #800080; font-size: small;"> enough and useable enough for the customer to hopefully hang on to and</span><br style="color: #800080; font-size: small;" /><span style="color: #800080; font-size: small;"> continue using –</span></li>
	<li><span style="color: #800080; font-size: small;"><br />
</span></li>
	<li><span style="color: #800080; font-size: small;">I personally have a huge passion for plants and trees and plant as</span><br style="color: #800080; font-size: small;" /><span style="color: #800080; font-size: small;"> many of these as I can afford to do (most of Jill Main NZ profits goes</span><br style="color: #800080; font-size: small;" /><span style="color: #800080; font-size: small;"> into this!!!)</span></li>
</ul>
<span style="font-size: small; font-family: 'Times New Roman'; color: #000000;">B. </span><span style="font-size: small; font-family: Calibri; color: #4f271c;">What do you want your customers to understand by eco-friendly?</span><br />
<ul style="margin-top: 0cm;" type="disc">
	<li><span style="color: #800080;"><span style="font-size: small;">Jill </span><span style="font-size: small;">I want our customers to understand that we do care and consider our</span><br style="color: #800080; font-size: small;" /><span style="font-size: small;"> methods and means of production. That we’re not producing for the sake of</span><br style="color: #800080; font-size: small;" /><span style="font-size: small;"> just making money. That we are considerate of our environment, our</span><br style="color: #800080; font-size: small;" /><span style="font-size: small;"> environmental practices and the future of this planet.</span></span>
<ul style="margin-top: 0cm;" type="disc"><p style="font-family: Calibri;"><span style="font-family: 'Times New Roman'; color: #000000; font-size: small;"><br />
 </span></p></ul>
</li>

<p style="color: #4f271c;"><span style="font-family: Calibri;"> </span><span style="font-family: 'Times New Roman'; color: #000000; font-size: small;"> </span></p>

<span style="font-family: 'Times New Roman'; color: #000000; font-size: small;"> </span>

<p style="color: #4f271c;"><span style="font-family: 'Times New Roman'; color: #000000; font-size: small;"> </span></p></ul>
<span style="font-size: small;"><span style="font-family: 'Times New Roman';">B. </span></span><span style="font-size: small; font-family: Calibri; color: #4f271c;">Why is being an eco producer important?  And why is caring for our </span><span style="font-size: small; font-family: Calibri; color: #4f271c;">planet important?</span><br />
<ul style="margin-top: 0cm;" type="disc">
	<li class="MsoNormal" style="margin: 0cm 0cm 0pt; color: #4f271c; mso-list: l1 level1 lfo1;"><span style="mso-fareast-font-family: &quot;Times New Roman&quot;; mso-fareast-language: EN-NZ;"><span style="font-family: Calibri;"> </span></span></li>
	<li><span style="mso-fareast-font-family: &quot;Times New Roman&quot;; mso-fareast-language: EN-NZ;">Jill </span><span style="color: red; mso-fareast-font-family: &quot;Times New Roman&quot;; mso-fareast-language: EN-NZ;"><span style="color: #800080;">It’s important to me to know that<br />
 I’m doing my bit within my personal and business life to reduce the impact<br />
 on our planet. I see cleared land with erosion where there was once native</span><br />
<span style="color: #800080;"> forest and this depresses me, that people continue to leave these areas<br />
 with no regard for what that is doing to our environment, money being at<br />
 the forefront of their mind. If I can someway do my bit to compensate for<br />
 this kind of thing, I will. Our planet is a beautiful place and there are<br />
 so many species that have already been made extinct or are on the danger<br />
 of extinction lists and these seem to keep growing. Of course the ultimate<br />
 is that like the Easter Islanders – Man could be the next threatened<br />
 species!</span></span><span style="font-family: Symbol;"> </span></li>
</ul>
</div>
<div><span style="font-family: Calibri; font-size: small; color: #4f271c;">B.  How has it helped your b</span><span style="font-size: small; color: #4f271c; font-family: Calibri;">usiness? </span></div>
<div><span style="font-size: small; color: #4f271c; font-family: Calibri;"><br />
</span></div>
<ul style="margin-top: 0cm;" type="disc">
<span style="font-family: Calibri;"><span style="color: red; mso-fareast-font-family: &quot;Times New Roman&quot;; mso-fareast-language: EN-NZ;"><span style="font-size: small;"><span style="color: #000000;">Jill</span><span style="font-family: Calibri;"> </span><span style="color: #800080;">An example for this is that particular customers are equally if not more aware and educated on<br />
 sustainability and are not interested in product that doesn’t meet certain<br />
 criteria for them eg what materials are used in the product, where it is<br />
 sourced from, reduced packaging or what packaging materials are used. </span></span></span></span>
</ul>

<p><span style="mso-fareast-font-family: &quot;Times New Roman&quot;; mso-fareast-language: EN-NZ;">B. What about marketing messages?</span></p>

<p><span style="mso-fareast-font-family: &quot;Times New Roman&quot;; mso-fareast-language: EN-NZ;"> </span><span style="font-size: small;"><span style="color: #000000;">Jill</span></span><span style="color: red; mso-fareast-font-family: &quot;Times New Roman&quot;; mso-fareast-language: EN-NZ;"> </span><span style="color: #800080;"><span style="font-size: small;"> A great “feel </span><span style="font-size: small;">good” factor about our product and our customers sense of having chosen a</span></span></p>

<p><span style="color: #800080;"><span style="font-size: small;"> </span><span style="font-size: small;">product from a caring company.</span></span></p>

<p><span style="font-family: Calibri;"><span style="font-size: small;"><span style="color: #000000;">B. Which costs have you been able to reduce?</span></span></span><span style="font-family: Calibri;"><span style="font-size: small;"><span style="color: #000000;"> </span><span style="color: red; mso-fareast-font-family: &quot;Times New Roman&quot;; mso-fareast-language: EN-NZ;"><span style="mso-spacerun: yes;"> </span></span></span></span></p>

<p><span style="font-family: Calibri;"><span style="font-size: small;"><span style="color: red; mso-fareast-font-family: &quot;Times New Roman&quot;; mso-fareast-language: EN-NZ;"><span style="mso-spacerun: yes;"><span style="color: #000000;">Jill </span><span style="font-family: Calibri;"> </span></span></span></span></span><span style="color: #800080;">Without a doubt. Our brand image is of a professional slick      business – but we have a “make do” mentality with all our furnishings being      bought second hand through auction houses years ago. And my personal      philosophy’s have definitely rubbed off on the staff and they are very      aware of wasteage, power useage etc It’s also made us inventive, creating      product from “ends of lines” materials usually generating greater profits      than if we were to buy new materials outright.</span></p>

<ul>
</ul>

<p><span style="mso-fareast-font-family: &quot;Times New Roman&quot;; mso-fareast-language: EN-NZ;">B.  Are there any downsides to this business philosophy? </span><span style="color: red; mso-fareast-font-family: &quot;Times New Roman&quot;; mso-fareast-language: EN-NZ;"><span style="mso-spacerun: yes;"> </span></span></p>

<p><span style="font-size: small;"><span style="color: #000000;">Jill</span></span><span style="color: red; mso-fareast-font-family: &quot;Times New Roman&quot;; mso-fareast-language: EN-NZ;"> </span><span style="font-size: small;"><span style="color: #800080;">When I am faced with a choice of a material that doesn’t meet desired sustainability practices<br />
 but I love it just the same and can see potential sales from it – this creates a lot of procrastination!!! Otherwise I can do nothing but say<br />
 it’s a “win, win” – good for the business profile – good for the soul.</span></span></p>

<ul style="margin-top: 0cm;" type="disc"><p><span style="font-family: 'Times New Roman'; font-size: small;"><br />
 </span></p></ul>

<p><span style="color: #4f271c; mso-fareast-font-family: &quot;Times New Roman&quot;; mso-fareast-language: EN-NZ;">B.  What other benefits do you notice?<span style="mso-spacerun: yes;"> </span></span></p>

<p><span style="color: #4f271c; mso-fareast-font-family: &quot;Times New Roman&quot;; mso-fareast-language: EN-NZ;"><span style="mso-spacerun: yes;"> </span></span><span style="font-size: small;"><span style="color: #000000;">Jill</span></span><span style="color: red; mso-fareast-font-family: &quot;Times New Roman&quot;; mso-fareast-language: EN-NZ;"> </span><span style="font-size: small;"><span style="color: #800080;"> We definitely have stores that do not buy product that has excessive packaging and question the source and composition of materials<br />
 before they buy from us.</span></span><span style="font-family: Calibri; font-size: small;"> </span></p>

<p><span style="font-family: 'Times New Roman'; font-size: small;"> </span></p>

<p><span style="font-family: 'Times New Roman'; font-size: small;"> </span></p>

<p><span style="font-family: 'Times New Roman'; font-size: small;"> </span></p>

<p class="MsoNormal" style="margin: 0cm 0cm 0pt;"><span style="font-size: small;"><span style="font-family: Calibri;"><strong><em>Every business can profit from taking a look at their<br />
 operations and working out how they can be more <strong><span style="mso-bidi-font-style: normal;">resilient and profitable and good for the planet at the same time</span></strong>.<span style="mso-spacerun: yes;"> </span></em></strong></span></span></p>

<p class="MsoNormal" style="margin: 0cm 0cm 0pt;"> </p>

<p class="MsoNormal" style="margin: 0cm 0cm 0pt;"><span style="font-size: small;"><span style="font-family: Calibri;"><span style="mso-spacerun: yes;">If you&#8217;d like to work out what would be the most beneficial place to start from your profit perspective and your customer&#8217;s perspective give me a call 09 4129485</span></span></span></p>

<p class="MsoNormal" style="margin: 0cm 0cm 0pt;"><span style="font-family: Calibri;">or email <a href="mailto:bridget@creatingwhatmatters.co.nz">bridget@creatingwhatmatters.co.nz</a></span></p>

<p class="MsoNormal" style="margin: 0cm 0cm 0pt;"><span style="font-family: Calibri;">To listen to an audio explaining the benefits of opting for a sustainable business strategy click here <a href="http://www.profitableteams.com/about-profitable-teams/bridget-marsh/">http://www.profitableteams.com/about-profitable-teams/bridget-marsh/</a></span></p>

<p><span style="font-family: 'Times New Roman';"><span style="font-size: small;"> </span></span></p>

<p><span style="font-family: 'Times New Roman';"><span style="font-size: small;"> </span></span></p>

<p><span style="font-size: small;"> </span></p>

<ul style="margin-top: 0cm;" type="disc"><p><span style="font-size: x-small;"><br />
</span></p></ul>

<p><span style="font-family: 'Times New Roman';"><span style="font-size: small;"> </span></span></p>]]></content:encoded>
			<wfw:commentRss>http://creatingwhatmatters.co.nz/articles/sustainable-business/eco-friendly-and-profitable/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Why strategy matters</title>
		<link>http://creatingwhatmatters.co.nz/articles/why-strategy-matters/</link>
		<comments>http://creatingwhatmatters.co.nz/articles/why-strategy-matters/#comments</comments>
		<pubDate>Thu, 11 Mar 2010 01:49:14 +0000</pubDate>
		<dc:creator>Bridget Marsh</dc:creator>
				<category><![CDATA[Articles]]></category>
		<category><![CDATA[business plan]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[long term market share]]></category>
		<category><![CDATA[satisfy customers]]></category>
		<category><![CDATA[strategy]]></category>

		<guid isPermaLink="false">http://creatingwhatmatters.co.nz/articles/why-strategy-matters/</guid>
		<description><![CDATA[Why strategy matters Business strategy satisfies customers or turns them away &#8211; as we see from these two examples. In the last few months two giants of New Zealand business have provided us with perfect examples of why having a clear strategy for your business is critical to long term success. Telecom New Zealand have [...]]]></description>
			<content:encoded><![CDATA[<p><strong>Why strategy matters</strong></p>
<p>Business strategy satisfies customers or turns them away &#8211;  as we see from these two examples.<B></p>
<p>In the last few months two giants of New Zealand business have provided us with perfect examples of why having a clear strategy for your business is critical to long term success.</p>
<p>Telecom New Zealand have been in the spotlight because of the XT network failures.  And they are doing damage control big time whilst their competition makes the most of the opportunity to increase market share.  But what is behind the XT debacle asside from some possibly very bad decisions about suppliers and capacity.  I suggest it is a lack of a clear strategy.  <strong>Strategy is simply a plan designed to achieve a long term aim.</strong>  So a business strategy must be a plan to achieve long term market share.</p>
<p>We achieve market in one of three ways. <B>1. We get really close to our customers and with them to deliver exactly what they need. <B>2.  We decide to lead with the market with product innovation.  <B>3.  We become the very best operators and deliver excellence in customer service and quality.  Which one of these do you think Telecom NZ was attempting to do?   There is no evidence of it being number 1 and it certainly wasn’t number 2 and if it was number 3 they have failed dismally.  My guess is they didn’t have a clear strategy and their decisions have been towards one or the other and so they have oscillated without clear direction and consequently lost market share.</p>
<p>Toyota on the other hand were very clear and had been for years that their strategy was customer service and quality.  Vehicles that lasted.<br />
Until in the last few years they became impatient to become world’s number 1 car manufacturer and compromised their quality.  With one might say rather serious consequences.</p>
<p>If you’re wondering how this might apply in your business please give me a call.  Clarity on this issue will make or break a business.<br />
Call me on 027 5743438  or email me <a href="bridget@creatingwhatmatters.co.nz">bridget@creatingwhatmatters.co.nz</a></p>
]]></content:encoded>
			<wfw:commentRss>http://creatingwhatmatters.co.nz/articles/why-strategy-matters/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
	</channel>
</rss>

