How a simple act of generosity undermined trust built between the owner and a direct report – and how to get the trust back. Read More →
Values
High Trust Results
Waitakere City When they called me in 2006 and asked me to do some work with them, John described their need as wanting a culture change. He was confronting the reality (High Trust Behaviour 8) that his firm was not as good as it could be. He was very keen that his team take more [...] Read More →
Values at Work
Knowing that your personal values align with the values of your work organisation is the most powerful motivator there is.
I often hear that “People just need to be told, this is how it is – so get used to it”. I have a lot of sympathy with the idea from the perspective of keeping life simple and getting the job done on time and within budget. Read More →